Support Desk

Contact Ignite University

Have questions about courses, instructors, certificates, or the platform? Contact our team and we will help you.

mail
schedule
Support Hours

Mon - Fri: 9:00 AM - 6:00 PM EST
Sat - Sun: Limited Support

We typically respond within 1 business day.

Quick Help

Frequently Asked Questions

How do I access my certificates? expand_more

Once you complete all modules in a course, a "Download Certificate" button will appear on your dashboard under the course title.

Can I become an instructor? expand_more

Yes. We are always looking for experts. Use the instructor option in the contact form and our academic partnerships team will review your application.

What payment methods are accepted? expand_more

We accept all major credit cards, PayPal, and regional digital wallets to ensure accessibility for global learners.

location_on
Global Headquarters

New York City

A global support hub for learners, instructors, and enterprise education partners.

Start Today

Start Learning the Skills That Can Change Your Future

Join 50,000+ professionals already advancing their careers with Ignite University.

Learning Completion